Enhance your Customer Experience with Microsoft Teams Virtual Receptionist.

With the new world we are facing and everyone working remotely, most businesses don’t have a solution for the receptionist function. With Microsoft Teams Virtual Receptionist, we remove the old legacy PABX and Receptionist function and replace this in the Cloud with a 100% functional receptionist. 

What is a Microsoft Teams Virtual Receptionist?  

A virtual receptionist is precisely what it sounds like: they’re a remote professional who fills the role of a traditional receptionist but doesn’t sit in your office. 

Virtual receptionists are knowledgeable and well-trained administrative professionals who specialise in providing exceptional customer service. They can also work outside of traditional office hours and help with off-hour coverage.  Answering phone calls and providing information to clients is essential, but you don’t want the head of your business development team answering the phone every five minutes when they’re trying to concentrate on growing your company.  

While you may not be at the point where you need or can even hire a full-time receptionist, a virtual receptionist can step in to free-up your employee’s valuable time to concentrate on what they’re best at.  

A virtual receptionist can help with lead generation, scheduling or canceling appointments, and processing orders. They can even provide after-hours support, take messages and even live transfer calls if on-demand support is an expectation in your industry, like web development. Simply put, a virtual receptionist can help you streamline and boost your customer service and provide your clients with confidence in your business. 

What are the benefits of a Microsoft Teams Virtual Receptionist? 

  • Never miss any calls again.
  • Seamless integration with Microsoft Teams.
  • Cost effective.
  • Enhanced customer service.
  • Call recording capabilities.

We have the solution to catch every call your company receives. Contact us for a free consultation. 

Why choose iSSC? iSSC has been on the forefront of cloud adoption and deployments, we have one amazing track record with these solutions. With a proven track record, you are in safe hands. To learn more about Microsoft’s robust compliance solutions, contact iSSC today.